Returns

Customers must notify Shark Packaging Solutions Ltd of any return request within 3 days of receiving their order.

To be eligible for a return, goods must:

• Be unused and in their original condition.
• Be returned in their original packaging.
• Not be damaged after delivery.

Non-Returnable Items

We do not accept returns:

• More than 3 days after delivery.
• For goods that have been used, altered, or damaged by the customer.
• For custom-made or special-order products unless faulty.

Damaged or Incorrect Goods

If you receive goods that are damaged, defective, or incorrect, please contact us within 3 days of delivery and provide details of the issue. Photographs may be requested to help assess the claim.

Refunds

Once returned goods have been received and inspected, any approved refund will be processed using the original payment method where applicable.

Return Costs

Unless the goods are faulty, damaged, or supplied in error, the customer is responsible for the cost of returning the goods.

Contact Us

For all return requests, please contact:

Shark Packaging Solutions Ltd

Email: info@sharkpackaging.co.uk

Website: sharkpackaging.co.uk